You may return unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund upon our receiving the returned product returned product. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 business day), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
At this time Natural Ways is only shipping to the USA.
Shipping will be a flat rate of $7.50 for the first $100.00.
For orders over $100, shipping will be FREE.
All items shipped will originate from our Tomball, TX store.
For in store pickup, all locations are available.
All orders will be shipped priority mail the day following the order.